SmartComm: SCADA Notifications Made Simple
Stay informed, stay in control — real-time alerts at your fingertips.
SmartComm is our proprietary SCADA notification and remote monitoring system.
Designed for water & wastewater utilities to receive critical alerts via SMS, email, and soon a mobile app.
Key Benefits
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Instant alerts for pump stations, alarms, and telemetry systems.
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Manage notifications and user preferences from any device.
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Reliable communication using the strongest available signal.
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Integrates with a variety of PLC/HMI systems.
*If you have not been provided your account information, please send us a message via the CONTACT page
SmartComm FAQs
Do I need special equipment to use SmartComm?
No special software is required. SmartComm integrates with existing PLC and HMI systems and communicates through cellular networks. We handle the setup and onboarding for you.
How do I manage who receives notifications?
Notification preferences and recipient lists can be easily managed through your SmartComm web portal or by contacting our support team.
How do I pay my SmartComm bill?
Visit our SmartComm Bill Pay Portal to make payments securely online. You’ll need your login credentials, which are provided during account setup.
How do I know if SmartComm is working properly?
You can view system status and recent activity through the portal dashboard. Additionally, we monitor system health and will notify you proactively if any issues are detected.
Is there a setup fee for SmartComm?
Setup costs vary based on project scope. Factors such as the number of sites, equipment integration needs, and cellular network setup may affect the total installation cost.
What should I do if I’m not receiving notifications?
First, check your site for any issues that could be disrupting communication (power loss, equipment faults, etc.). If the site is fine, contact Drew Darnell for support and system checks.